Traveling with pets can be a rewarding but challenging experience. For many people, pets are part of the family and leaving them behind during travel is not an option. United Airlines offers a variety of pet travel services designed to make the journey safe and comfortable for both you and your furry companion. Whether you’re flying with a small dog in the cabin or transporting a larger pet in cargo, understanding United’s policies for traveling with pets is essential. This guide outlines everything you need to know to prepare for a stress-free experience with United Airlines.
Pet Travel Options on United Airlines
United offers several options for passengers traveling with pets, depending on the pet’s size, breed, and destination. It’s important to choose the appropriate service to meet your needs and ensure compliance with airline and government regulations.
In-Cabin Pet Travel
Small pets, such as cats and dogs, may travel in the cabin on most domestic and select international flights. To qualify for in-cabin travel, pets must fit comfortably in a carrier that can be stowed under the seat in front of you.
- Only cats and dogs are allowed in the cabin.
- Pet must remain inside the carrier at all times during the flight.
- Carrier dimensions must not exceed United’s size limits (typically 18 x 11 x 11).
- Each passenger is allowed only one pet in the cabin.
- A pet travel fee applies per flight segment.
United PetSafe Program (Cargo Travel)
For pets that are too large to fly in the cabin, United offers the PetSafe program, a specially designed service for transporting animals in climate-controlled cargo areas.
- Available for dogs, cats, and other domesticated animals.
- Pets travel in pressurized and temperature-controlled environments.
- Tracking and customer service updates are provided during the journey.
- Advance booking is required, and documentation must be submitted in advance.
Emotional Support and Service Animals
United follows updated federal regulations and no longer accepts emotional support animals as service animals. Only trained service dogs meeting specific criteria are allowed to travel in the cabin at no additional charge.
- Service dogs must be trained to assist with a disability.
- Proper documentation must be submitted at least 48 hours before departure.
- Behavioral guidelines must be followed throughout the trip.
Preparing for Your Flight
Proper preparation is key to ensuring your pet has a safe and comfortable experience. United Airlines has guidelines to help passengers plan and pack appropriately when traveling with pets.
Health and Vaccination Requirements
United requires proof of up-to-date vaccinations and may also request a health certificate issued by a licensed veterinarian within 10 days of travel. These documents ensure your pet is fit to fly and compliant with destination regulations.
Choosing the Right Carrier
- Soft-sided carriers are often more flexible and easier to fit under the seat.
- Carrier must be leak-proof, well-ventilated, and secure.
- Your pet should be able to stand, turn around, and lie down comfortably inside.
Feeding and Hydration
United recommends feeding your pet several hours before the flight and limiting food and water intake right before departure to reduce discomfort. Always provide a small amount of water and avoid sedatives unless prescribed by a vet.
At the Airport
Arriving early and knowing what to expect at the airport can help you and your pet start your journey smoothly. United suggests arriving at least 90 minutes before departure when traveling with a pet.
Check-In Process
- In-cabin pets must be checked in at the counter not via self-check-in.
- PetSafe animals must be checked in at the designated cargo facility.
- All documents, including pet reservation and health certificate, should be ready.
Security Screening
At TSA checkpoints, pets must be removed from their carriers and carried or walked through the metal detector while the carrier is X-rayed. Be sure to keep a close hold on your pet during this process to prevent escape or stress.
Onboard Experience
Once on board, your pet must remain in its carrier at all times. United flight attendants are trained to assist pet travelers and ensure comfort throughout the journey.
Cabin Environment
- Cabin temperature is controlled, but bring a small blanket or familiar toy for comfort.
- Avoid opening the carrier during the flight.
- Do not feed your pet mid-flight unless absolutely necessary.
Seat Selection Tips
When traveling with a pet, bulkhead seats and exit rows are usually not permitted. Choose a window or aisle seat that has enough space under the seat in front of you for the carrier. Notify the airline in advance to ensure appropriate accommodations.
Arriving at Your Destination
Once you’ve landed, it’s important to help your pet adjust after the flight. Open the carrier only after you’ve exited the aircraft and are in a calm, safe area.
Post-Flight Checklist
- Check your pet for signs of distress or dehydration.
- Provide fresh water and allow your pet to walk or stretch.
- If traveling internationally, clear customs with all necessary documentation.
International Travel with Pets
Traveling abroad with pets involves additional planning, paperwork, and sometimes quarantine. Each destination has unique entry requirements, and United may have limitations on specific routes.
Important Considerations
- Check pet import requirements for your destination country.
- Ensure all vaccinations, microchips, and paperwork are up to date.
- Plan far in advance some destinations require 30+ days of preparation.
Tips for a Smooth Pet Travel Experience
To make traveling with pets on United Airlines easier and more enjoyable, consider the following tips:
- Book early space for pets is limited on each flight.
- Acclimate your pet to its carrier before travel day.
- Label your carrier with your contact information.
- Bring copies of health records and emergency contacts.
- Keep your pet calm with familiar scents or soft toys.
A Pet-Friendly Flight Experience
United Airlines makes it possible for pet lovers to fly with their animals through well-structured policies and services. Whether your pet joins you in the cabin or travels safely through the PetSafe program, careful planning and awareness of requirements will ensure a smooth journey. From check-in to landing, United provides options that support comfort, safety, and peace of mind for both you and your companion. By understanding the airline’s guidelines and preparing accordingly, traveling with pets can be a successful and enjoyable experience every time.