How to Use Xfinity Voice Do Not Disturb Feature A Complete GuideXfinity Voice comes with a range of helpful features designed to make home phone use more flexible and convenient. One of the most useful tools is the Do Not Disturb setting, which allows you to block all incoming calls temporarily. Whether you want peace and quiet during dinner, an important meeting, or bedtime, this feature helps manage interruptions without having to turn off your phone completely.
What is Xfinity Voice Do Not Disturb?
The Do Not Disturb (DND) feature in Xfinity Voice is a call management tool that prevents incoming calls from ringing your phone. Instead, callers are immediately directed to voicemail. It works just like the silent mode on a smartphone but is applied to your home phone service.
This feature is part of the Xfinity Voice call features package and is accessible through the Xfinity Voice online portal or compatible home phone devices.
Key Benefits of Using Do Not Disturb
-
Avoid unwanted calls during personal time
-
Reduce interruptions during work hours or rest
-
Control your phone environment without unplugging
-
Send calls straight to voicemail for review later
-
Quick to enable and disable as needed
The DND feature is especially helpful for households that receive frequent calls during sensitive times of the day.
How to Turn On Do Not Disturb with Xfinity Voice
You can activate Do Not Disturb in a few simple steps
Option 1 Using Your Online Xfinity Account
-
Sign in to your Xfinity account.
-
Go to the Voice section.
-
Click on Settings or Call Features.
-
Find the Do Not Disturb option.
-
Toggle it ON.
Once activated, all calls will be routed to voicemail automatically.
Option 2 Using the Xfinity Connect App
If you prefer to manage your services on the go, the Xfinity Connect app offers access to voice settings
-
Open the app and log in.
-
Navigate to the Voice or Home Phone section.
-
Tap on Settings.
-
Enable the Do Not Disturb feature.
This method is fast and ideal for when you’re away from home but still want to control your incoming calls.
Option 3 Using Your Home Phone (Star Code Method)
If you don’t want to use the internet or app, Xfinity offers a shortcut using star codes
-
To activate Do Not Disturb Dial *78
-
To deactivate Do Not Disturb Dial *79
Once entered, you’ll hear a confirmation tone, and the feature will be enabled or disabled accordingly.
How Do Callers Experience Do Not Disturb?
When someone tries to call you while Do Not Disturb is active, the call doesn’t ring on your phone. Instead, it goes straight to voicemail. The caller hears a normal voicemail greeting and can leave a message.
This ensures you don’t miss important calls entirely you just deal with them on your own time.
Does Do Not Disturb Affect Outgoing Calls?
No, turning on Do Not Disturb only affects incoming calls. You can still make outgoing calls as usual. This makes it a great option when you want to call out without being interrupted by others trying to reach you.
Can You Set a Schedule for Do Not Disturb?
Xfinity does not currently allow for automatic Do Not Disturb scheduling directly from its portal. However, you can turn the feature on and off manually at any time. For users seeking scheduled DND times, it may be possible with third-party equipment or home phone systems that offer programmable features, but not within Xfinity’s core settings.
When to Use Do Not Disturb
Here are some practical situations where activating Do Not Disturb can be helpful
-
During family meals or quiet time
-
When you’re working from home and need to focus
-
While sleeping, especially during night shifts
-
When watching a movie or enjoying downtime
-
During spiritual or meditation practices
Using this feature creates boundaries around your time without needing to turn off your devices or unplug them.
Troubleshooting If Do Not Disturb Isn’t Working
If you try to activate Do Not Disturb but it doesn’t seem to work, consider the following tips
-
Make sure you have the feature included in your Xfinity Voice plan
-
Double-check if the DND option was actually toggled ON
-
Confirm that call forwarding or other features aren’t interfering
-
Try dialing the star code again *78 to enable, *79 to disable
-
Restart your modem or home phone base if needed
-
Contact Xfinity support for advanced help
Can You Use Do Not Disturb with Other Call Features?
Yes, Xfinity Voice allows multiple call features to work together. For example, if you have call screening, voicemail, or call forwarding, they may still work in conjunction with Do Not Disturb, depending on how your settings are configured.
Keep in mind that enabling DND takes precedence, so all calls will still go to voicemail regardless of other settings unless changed manually.
Summary Take Control of Your Calls with Ease
Xfinity Voice’s Do Not Disturb feature is a smart, simple way to control when your home phone rings. Whether you’re avoiding robocalls, enjoying quiet time, or focusing on work, turning on this setting provides instant relief from distractions.
It’s easy to activate through the online account, mobile app, or your home phone using star codes. Best of all, it doesn’t affect your ability to make outgoing calls or access voicemails later.
By using the Do Not Disturb feature when you need it most, you get more peace of mind while staying in full control of your home communication.